Shipping policy

Shipping Policy

Thank you for visiting and shopping at Betty's Marketplace (www.bettysmarketplace.com). Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method

We ship expedite through Canada Post 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 3-5 days.

Customs, Duties and Taxes

Betty's Marketplace (www.bettysmarketplace.com) is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Betty's Marketplace (www.bettysmarketplace.com) is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside Canada or the U.S. If you have a shipment request outside of our shipping area please contact us and we can review as a case by case basis.